Hiscox – Secure SaaS Solution for Streamlined Administration and User Document Access
Hiscox Insurance is a global specialist insurer established in 1901, headquartered in Bermuda. The company provides tailored insurance solutions for businesses and individuals across regions, including the UK, Europe, the US, and Asia. Hiscox is renowned for its underwriting expertise and innovative coverage options, specializing in commercial risks, professional liability, cybersecurity, property, marine, and high-value possessions. With a strong focus on customer service and risk management, Hiscox remains a trusted insurance partner, delivering personalized and flexible coverage worldwide.
For Hiscox, a leading specialist insurer, KSB Technologies designed and implemented a robust SaaS solution for an Admin Portal, enabling the secure and confident linking of user data relationships to their external system, Merlin. This reusable digital capability added a new dimension to user authentication, strengthening the security and privacy of user data.
In addition to this, we also architected and developed a User Document Portal SaaS solution. This portal, with its seamless integration with several external APIs, revolutionized the way users view, amend their policies, and download documentation. Phase 2 of the project involved building a suite of Logic Apps to instantly update any identity data changed on Hiscox’s external system. The solution also empowers users to manually bulk upload changes to the identity data in CSV format.
KSB Technologies partnered with the end client’s Azure architect to shape the initial architecture. We subsequently implemented the design to create multiple greenfield serverless event-driven RESTful APIs following the Microservices design pattern. The technologies deployed for these implementations included C#, Azure Functions, .Net 6, Azure Service Bus, and Azure SQL.
KSB Technologies held complete responsibility for creating all the infrastructure code (IAC) using Terraform modules and ARM templates, as well as the build/release pipelines using Azure DevOps.
C# and .Net 6 Development
Azure Service Bus
Terraform and ARM Templates:
KSB Technologies’ collaboration with Hiscox, a leading specialist insurer, resulted in the development and implementation of two robust SaaS solutions, significantly enhancing user data security and user experience.
The Admin Portal SaaS solution enabled secure linking of user data relationships to the external system, Merlin, adding a new dimension to user authentication and reinforcing the privacy of user data.
Moreover, the User Document Portal SaaS solution revolutionized how users interact with their policies and documentation through seamless integration with external APIs. Phase 2 of the project introduced a suite of Logic Apps for instant identity data updates and allowed users to manually bulk upload changes in CSV format.
KSB Technologies, in partnership with the end client’s Azure architect, played a key role in shaping the initial architecture and implemented multiple greenfield serverless event-driven RESTful APIs following the Microservices design pattern. The technology stack included C#, Azure Functions, .Net 6, Azure Service Bus, and Azure SQL.
Taking complete ownership, KSB Technologies handled infrastructure code creation using Terraform modules and ARM templates and established efficient build/release pipelines using Azure DevOps. The impactful solutions delivered by KSB Technologies have strengthened data security, improved user interactions, and empowered Hiscox with cutting-edge SaaS capabilities.
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